Title: Company services to provide call center/information support hot-line services to citizens for enrolling in the Energy Vulnerability Fund of the Republic of Moldova.

Reg. no.: RfQ22/02524

Launch date: 21 September 2022, 17:39 (GMT+3:00)

Deadline: 28 September 2022, 16:00 (GMT+3:00)

Procurement method: Request for Quotation

Category & Sub-category: Services;Other services


UNDP through “Addressing the impacts of the enery crisis in the Republic of Moldova” Programme kindly requests your quotation for the provision of call center/information support hot-line services to citizens for enrolling in the Enery Vulnerability Fund of the Republic of Moldova, as detailed in Annex 1 of this RFQ.

This Request for Quotation comprises the following documents:

Section 1: This RFQ document generated by the online system

Section 2: RFQ Instructions and Data

Annex 1: Schedule of Requirements

Annex 2: Quotation Submission Form (to be submitted directly into the system)

Annex 3: Technical and Financial Offer

When preparing your quotation, please be guided by the RFQ Instructions and Data. Please note that quotations must be submitted  directly in the system responding to the questions and uploading required documents by the date and time indicated in the online portal. It is your responsibility to ensure that your quotation is submitted before the deadline. Quotations received after the submission deadline outside the online portal, for whatever reason, will not be considered for evaluation.

Quotations must be submitted directly in Quantum NextGenERP supplier portal following this link: http://supplier.quantum.partneragencies.org using the profile you may have in the portal.

Follow the instructions in the user guide to search for the tender using Negotiation ID in this document.

Negotiation ID: UNDP-MDA-00027

In case you have never registered before, follow this link to register a profile:


Do not create a new profile if you already have one. Use the forgotten password feature in case you do not remember the password or the username from previous registration.

Mr. Alexandru Melnic, e-mail: alexandru.melnic@undp.org

Supporting documents:

Request for Quotation
Section 2_RFQ Instructions and Data
Annex 1_Schedule of requirements
Annex 3_Technical and Financial Offer
UNDP General Terms and Conditions for goods and services
UNDP Quantum - User Guide for suppliers

Clarification Questions & Answers:

There are no Clarification Questions submitted and/or answered by UNDP under this competition.

The deadline for requesting clarifications has passed.